Children’s of Alabama receives 2020 Excellence Award from NRC Health

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Children's of Alabama
Children’s of Alabama recently received an exclusive award from NRC Health. Photo via Pat Byington for Bham Now

On August 24th, Birmingham’s own Children’s of Alabama received the prestigious “Excellence in Patient Experience-Pediatric” award from NRC Health, beating out 23 competing hospitals.

Awarded by NRC Health

Children's of Alabama
Photo via Children’s of Alabama on Facebook

Each year, National Research Corporation (NRC) Health recognizes top-performing hospitals and in overall patient-experience ratings in their Excellence Award. The award shines a spotlight on healthcare facilities that excel in the ways that matter most to patients, residents, physicians, nurses, and staff.

This year, NRC Health awarded Children’s of Alabama during the virtual, 26th Annual NRC Health Symposium on Monday, August 24.

“Despite the pandemic, these healthcare organizations have continued to deliver exceptional results—and we are so impressed by their passion to make the care experience better for everyone involved. Congratulations, Children’s of Alabama, for this well-deserved award.”

Helen Hrdy, Chief Growth Officer, NRC Health

Children’s of Alabama

Children's of Alabama
Children’s of Alabama is one of the best-ranked pediatric medical centers in the nation. Photo via Children’s of Alabama on Facebook

Since its origin in 1911, Children’s of Alabama has been one of the best-ranked pediatric medical centers in the nation. The private, non-for-profit medical center served more than 684,000 outpatient and 15,000 inpatient admissions last year, and also serves as a teaching hospital for the University of Alabama at Birmingham medical programs.

With nationwide acclaim, it’s no surprise that Children’s of Alabama came out on top among 23 competing medical centers.

“Of the many outstanding organizations qualified to receive this award from NRC Health, Children’s rose to the top because our patients’ feedback scores reflected that they clearly value our customer-focused culture. We provide care in an environment that is safe, supportive, compassionate and engaging, and our entire staff strives to provide the best experience for every family we are privileged to serve.”

Lori Moler, Vice President of Customer Service. Children’s of Alabama

Have you had an experience at Children’s of Alabama? Tag us @bhamnow and let us know your thoughts!


  • Tennessee native who fell in love with Birmingham during college. Graduated from Birmingham-Southern College in 2019. Passionate about Birmingham and its continued growth.