Program Coordinator, Family Stability Services

Website United Way of Central Alabama

Provide direct case management to clients, as well as accountability and supervisory oversight, for the Family
Stability Services program. Implement program in compliance with criteria set by funder(s) and meet or exceed
program goals.

Responsibilities
• Ensure Family Stability case referrals are assigned within program timelines and followed up with
appropriately.
• Manage assigned direct caseload and provide quality case management and housing counseling services
• Provide supervision to FSS Case Manager to facilitate all enrolled clients achieve household stability
goals, as well as student academic success.
• Conduct direct assessments with clients to set goals as per the program manual and funding
requirements
• Maintain client records and input ongoing client notes into program’s case management software,
including intake documents, releases and ongoing progress towards goals. Maintains accurate records in
accordance with professional, agency and applicable grant standards.
• Conduct review of FSS Case Manager client paperwork, goals, case notes and other files to ensure
proper documentation.
• Facilitate weekly supervision meetings to ensure program provides high-quality, client-centered service
• Organize outreach events to include marketing and planning related activities to assist in promoting the
Family Stability Services program.
• Connect families with needed and available community resources, including FHE workshops and VITA.
• Follow-up with clients and community resources as appropriate to document use/success of referral
• Adhere to program guidelines and prescribed service delivery as identified by funding sources and
program manual
• Professional development towards achieving HUD Certification
• Participate in regular staff meetings, training programs, and supervisory sessions
• Adhere to agency policies, procedures and the professional code of ethics
• Participate in Community Initiatives’ Continuous Quality Improvement Plan
• Train/onboard other program staff as needed
• Other duties as assigned

Qualifications
Knowledge & Skills
Ability to work with a team
Presentation skills
Excellent interpersonal, verbal and written communication skills
Ability to establish rapport
Excellent computer skills to include Microsoft and database
Chapter: Community Initiatives

Education/Experience
Master’s degree in SW, Counseling, or Social Service-related degree preferred
Licensed preferred
2-3 years of supervisory experience preferred
Case Management experience working with high risk populations, budgeting and housing counseling a plus
School-based experience a plus

Working Conditions:
Normal office environment
Occasional work in the community – including travel to and from sites
Some after-hours and/or weekend work may be required
Occasional out of town travel

Requirements:
Must meet and maintain eligibility requirements to be insured by UWCA’s insurance
Valid Alabama driver’s license
Reliable transportation
Proof of automobile insurance commensurate with State law
Background checks to include but not limited to criminal record, drug screen

To apply for this job email your details to resumes@uwca.org