Assistant Program Director, Priority Veteran

Job Summary 

Provides programmatic management to effectively provide Homeless Prevention and Rapid Re-housing services to qualifying Veteran families.

Responsibilities           

• Provide supervision and oversight to staff, ensuring high-quality services are provided using the Housing First model
• Assist in the oversight of additional SSVF services including Shallow Subsidy, Health Care Navigation and Legal Services.
• Complete case record reviews to ensure quality and compliance with CARF and federal standards.
• Collaborate with Program Director on developing Continuous Quality Improvement outcomes and ensures program sites are meeting these outcomes
• Ensure program sites are in compliance with SSVF grant and CARF accreditation standards
• Review for accuracy and approve all temporary financial assistance requests
• Review for accuracy and approve case certifications and ensure client data is accurately entered into Service Point.
• Oversee program operations and outcomes of all program activities to ensure objectives are met
• Oversee and ensure PV Policies and Procedures and CM Guide are updated and in compliance
• Represents PV program in community meetings
• Ensure program operations, data and reports are accurate
• Provide staff support for crisis interventions and client concerns
• Other duties as assigned

Qualifications

 

Knowledge & Skills

Proven supervisory experience and ability to manage a team of staff

Able to have crucial conversations and provide feedback on employee performance

Knowledge of case management best practices, including trauma-informed care and person-first approach

Excellent interpersonal and communication skills

Excellent computer skills to include Microsoft Office suite and Client Management System

Able to work as team member

Knowledge of federal, state and local veteran and military family programs preferred

 

Education/Experience

Master’s degree in a social work, counseling or social service-service related field preferred

Licensed preferred

Minimum five years’ relevant professional work experience including supervisory and program management experience.

Military experience preferred

 

 

 

Working Conditions

Services are provided in office, in the community, and in client homes

Occasional after-hours/weekend work

Travel required

 

Requirements

Must meet and maintain eligibility requirements to be insured by UWCA’s insurance

Valid driver’s license

Reliable transportation

Proof of automobile insurance commensurate with State law

Background checks to include criminal record, drug screen & TB testing

Cell phone

Ability to lift 30 lbs