Account Manager – Employee Benefits & HR

Website EBSCO Industries

Valent Group is a privately held independent risk consulting firm based in Birmingham, Alabama, with multiple locations in the southeastern United States. These offices provide all lines of insurance in partnership with specialized carriers. Valent Group was named a 2018 Best Practices Agency by the Independent Insurance Agents & Brokers of America and has the backing of EBSCO Industries, Inc., a global corporation which began in 1944 and now owns more than 20 businesses in a variety of industries. We offer competitive salaries and benefits, including medical/dental/vision plans, life insurance and other ancillary benefits, profit sharing, employee perks and more.

Have you been involved with the annual open enrollment process in HR? Are you early in your HR career and ready to take it to the next level? Or perhaps you’re an HR Generalist, and ready for more? Each day in HR is unique, and this opportunity is no different, allowing you to flex the multitasking and initiative-taking skills you use daily. Our account managers partner alongside our Employee Benefits & HR Consultants to ensure the needs of our clients are met. This hands-on role is great for the individual with a passion for Benefits and HR, but tired of the day-to-day HR dread. And if you’re seeking career growth, we have a plan to get you there.

It’s not just what we do, but how we do it. To thrive on our team, you will also need to bring a:

Passion for service, our clients, and their insurance programs.

A responsive, can-do Attitude is at the center of our service.

Curiosity to solve problems through innovative and out-of-the-box services.

Team-oriented, working with others to get the job done.

This is what we believe it takes to deliver a Fortune 1000 customer experience to our middle-market clients. And we believe our clients and their employees deserve nothing less.

In this role you will:

  • Collaborate with consultants on client benefit life cycles, including strategy creation, marketing, open enrollment, post-enrollment, and post-enrollment administrative tasks.
  • Maintain a weekly and monthly workflow calendar and must prioritize multiple deadlines in a fast-paced environment.
  • Will work closely with HR and Benefit Consultants to ensure clients are in the know on what is required of them regarding all things benefit compliance
  • Must establish and maintain carrier/vendor relationships to assist the mutual client with all benefit strategies and implementations
  • Fact finding and troubleshooting client issues
  • Assist with developing and executing communication strategies for client open enrollments
  • Review plan documents for compliance and accuracy, ensuring benefits are accurately reflected and information is included where appropriate. Collect all party signatures and ensure all final documents are distributed and saved as appropriate.
  • Responsible for maintaining the internal benefit client database system
  • Organize and maintain House Account renewals
  • Assist with consultant projects as requested, all benefit printing needs, scheduling appointments, creating, and running reports, reconciling invoices, mailing client packages and more.

You Have:

  • High School Diploma
  • Bachelor’s Degree, preferred
  • Life & Health insurance license, or the ability to obtain one within 90 days, required
  • 1-5 years of HR experience
  • Proficiency in Word, Excel, and PDF
  • Excellent Communication Skills
  • Exceptional customer service and interpersonal skills
  • Extremely organized
  • Must be deadline driven
  • Experience working in a fast-paced environment
  • Benefits experience is a plus
  • Experience creating PowerPoint presentations
  • Presentation experience is a plus


We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Birmingham

Job Segment: HR Manager, HR Generalist, Account Manager, Marketing Manager, Human Resources, Sales, Marketing

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