Reviewed by: Madison Croxson
She fell in love with the mortgage industry in high school + has been helping people ever since
Reading time: 5 minutes
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When you talk to Melissa Belcher, itโs clear she found her passion in high school and has never wavered from it. For over 30 years now, sheโs been working in the mortgage industry, helping people with the biggest financial decision of their life. Find out why she loves working at Truist, whose mission aligns with her own.
The only high schooler who knew what an escrow account was: meet Melissa Belcher

When Melissa Belcher was a student at Ensley High School, she had her whole life planned out. She was going to go to UAB, graduate and become a nurse.
But then, her junior year in high school, she was part of a school program that required getting a job. Not into the fast food jobs her friends were getting, she worked part time as a proof operator at a bank that year.
Her senior year, a teacher came to her and said โI know youโre not in the program any more, but a company called Engel Mortgage needs some high school students.โ
The part-time job that changed everything
Melissa said โokay, Iโll do it.โ Engel Mortgage company floated her around different departments, from customer service to escrow.
โI really did start the mortgage industry in high school. I suppose I was the first in my whole entire high school that knew what an escrow account was.โ
Melissa Belcher
She fell in love with the industry and the people in it. She also discovered a passion for helping people.
โI really felt like my job was a callingโthat feeling stayed with me from that point on,โ Belcher said.
A word about Truist

For the past 12 years, sheโs been working at Truist, whose purpose is to inspire and build better lives and communities.
Sheโs recently been promoted to Assistant Vice President, Retail Producing Sales Manager. In this role, she originates loans and trains newly-hired loan officers.
Hereโs what she says is the secret to her success with potential homeowners:
โI just listen to their dreams and goals. A lot of times, theyโre not ready to buy a home, but I try to coach them and teach them things Iโve learned. If they want it badly enough and take certain steps, itโll happen.โ
Want to work with a community that gives back? Truist is hiring.
Why helping people finance their homes matters

Melissa grew up in Birminghamโs Central Park neighborhood. She said when her parents bought their first house, it changed her world.
Previously, they were renters in an okay neighborhood, but it wasnโt a community. When they moved to Central Park, they moved to an area that had sidewalks where she could ride her bicycle. They had a library and a community center.
โNow I get to be part of a family who may change their childโs life, buy their first house or downsize. It just thrills me that I work for a company that allows me to do that every day.โ
Melissa Belcher
Giving back with Seeds of Hope
In addition to helping potential buyers and recently-hired loan officers, Melissa loves having the opportunity to give back to the community in other company-sponsored ways.
In fact, she told me a story about how Kelly King, the companyโs previous CEO, mailed gift cards during the pandemic so they could spread Seeds of Hope.
โAt a time when people didnโt feel like there was a lot of hope, they sent out gift cards to us to give to anybody we wanted to give them to. I prayed about it, and gave my seeds of hope to the library I grew up going to, because I spent hours and hours there. I know it wasnโt a lot of money, but I felt like I planted a seed of hope.โ
Melissa Belcher
Making a difference in the community

For the past 10 years, Belcherโs also been involved with a huge back-to-school drive in North Jefferson County where she lives. Sheโs been the coordinator because โI canโt stand to think of a child going to school and not having pencils, papers, markers or whatever they need.โ

When sheโs not working, youโll find her reading, spending time in the outdoors camping, hiking, biking or sitting around the campfire with her friends or grandchildren.
Looking for a place to grow a career + a life you love? Truist is hiring.
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