Finding a used vehicle that looks and feels like new can be tough. Until you shop at Driver’s Way, that is. And it’s all due to its reconditioning department.
The Role Of The Reconditioning Department
The reconditioning department—or recon as those in the automotive industry call it—is where vehicles go to get a facelift.
The reconditioning department at Driver’s Way offers a complete menu of detail services, from correcting exterior imperfections and restoring interiors to full reupholstering and leather dying.
In other words, the Driver’s Way’s reconditioning experts do it all.
David Howard, manager of the reconditioning department at Driver’s Way, has been with the company since the beginning in 1997.
“The automotive industry is always changing, but one thing we have always prided ourselves on is our reconditioning department,” Howard said.
So what makes the reconditioning department at Driver’s Way stand above the rest?
Here are four key reasons:
1. Extraordinary Employees
Here’s a stat for you: employee turnover in an average reconditioning department ranges from one to two years. A very high turnover.
Now, guess the employee turnover in the reconditioning department at Driver’s Way. Did you say 10 to 20 years?
Yep, many of Driver’s Way’s employees have been with the company’s reconditioning department for 10, even 20 years.
Why is their employee turnover so low?
“I think that it is the journey they have been on with the company,” Howard said. “The changes in the industry. The satisfaction of knowing that they have been the reason Driver’s Way is here and continues to move forward. It’s a group effort. Our shop consists of ordinary people doing extraordinary things. To me, that makes them not ordinary at all.”
2. Exteriors That Shine Like New
When shopping for a car, what is the first thing you notice? The exterior, of course!
In order to make the exteriors of their vehicles shine like new, the experts in Driver’s Way’s reconditioning department thoroughly inspect them for any damage like dings or dents in the bumpers, nicks in the paint or cracks in the windshield.
The vehicle is then sent to a specific area in the shop to undergo the necessary repairs.
3. Immaculate Interiors
You may be purchasing a used vehicle, but the last thing you want is for it to feel used. This is why all the Driver’s Way Certified vehicles that spend time in their reconditioning shop are detailed to perfection. Every square inch of each and every Driver’s Way Certified vehicle is cleaned, buffed, vacuumed and repaired in order to provide customers with an interior that is truly immaculate.
They even go as far as completely removing the entire interior of some vehicles to achieve ultimate results.
“When shopping for a car, the object is to buy a nearly new car that gives you that new-car feeling,” Howard said. “Our goal is to provide that.”
4. Above and Beyond – Every Nook and Cranny
One of the really unique things about the reconditioning department at Driver’s Way is that its experts pay serious attention to some uncommonly-looked-at aspects of their vehicles.
“We like for the underbody, wheels, brake calipers and exhaust to shine like new,” Howard said. “We sell value and peace of mind. We want you to buy a car, feel safe in it and be able to use it for a long time.”
Head To The Reconditioning Department At Driver’s Way
Is your vehicle in need of deep cleaning? Contact Driver’s Way’s reconditioning department online or call 205-982-8327 for more information.