Program Director, AL- Priority Veteran

Position Summary

• Oversee day-to-day operations of the program serving homeless veterans and military families.
• Develop statewide partner networks, ensure program compliance, manage site operations, staffing, and budgeting.

Responsibilities

• Supervise and manage a team of 20+ staff providing rapid rehousing and prevention case management services to 600+ homeless or at-risk veterans annually.
• Ensure effective team management in Alabama.
• Serve as the primary liaison with the local Veterans Administration and Homeless Continuums of Care in the service area.
• Develop and maintain collaborative partnerships with federal, state, and community-based organizations to promote effective services to veterans.
• Increase awareness and capacity of Priority Veteran as a resource for veterans and military families.
• Review grant spending and financial reports to ensure timely and accurate use of federal funds.
• Ensure compliance with funding sources including local, state, and federal agencies.
• Ensure compliance with CARF regulations and guidelines.
• Implement the PV strategic plan for Alabama.
• Oversee the outcomes of all program activities to ensure objectives are met.
• Coordinate the Continuous Quality Improvement Plan for the Alabama program.
• Ensure program operations are efficient and that data and reports are accurate.
• Assist with reporting required by SSVF, VA, and CARF.
• Support the VP of Development and Compliance with data entry, report generation, and grant applications.
• Actively participate in fund development supporting the work of Priority Veteran.
• Perform other duties as assigned.

Qualifications

Knowledge/Skills

• Excellent critical thinking and problem-solving skills.
• Proven management experience, including supervising large or tiered teams.
• Knowledge of case management best practices, including trauma-informed care and person-first approach.
• Strong understanding of compliance, policies, and funding requirements.
• Proven community development, presentation, and networking skills.
• Excellent computer skills, including Microsoft Office Suite and Client Management System.
• High attention to detail.
• Knowledge of federal, state, and local veteran and military family programs (preferred).

Education/Experience

• Master’s degree required in a service-related field (e.g., social work, counseling, business administration, public administration); License preferred.
• Minimum of eight years of relevant professional work experience including program management, development, supervision, and agency resource development. Military experience preferred.
• Experience may be considered in lieu of a degree.

Working Conditions

• Normal office environment with occasional after-hours/weekend work.
• Travel required.

Requirements

• Must meet and maintain eligibility requirements to be insured by UWCA’s insurance.
• Valid Alabama driver’s license, reliable transportation, and proof of automobile insurance commensurate with state law.
• Background checks to include but not limited to criminal record, drug screen, and TB testing.