3 ways this Birmingham nonprofit prepares individuals with disabilities for employment

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October is Disability Employment Awareness Month, a time to recognize the contributions of workers with disabilities and the importance of inclusive workplaces.

With United Ability, a Birmingham nonprofit that supports individuals with disabilities develop job skills and find meaningful employment, Robert built the skills to transition into a permanent position at UAB St. Vincent’s East, where he’s become a valued member of the cafeteria team.

His story shows how the right support can give individuals with disabilities the tools they need succeed in the workplace.

Read on to learn more about Robert and how he thrives at work.

1. United Ability is there for job transitions

Robert’s career journey began through United Ability’s Summer JET program, a paid work-based learning opportunity, funded by the Alabama Department of Rehabilitation Services, for high school students. During his third year in the program, he gained experience working in the dish room at UAB St. Vincent’s East.

As he worked toward a permanent position, United Ability Transition Specialist Allie Copeland worked alongside Robert as he learned the tasks, followed hospital standards and prepared for employment.

“I’m just there to support Robert as he transitions into his role. So if he ever needs help or runs into an issue, I’m there helping him learn some of those new skills.”

Allie Copeland, Transition Specialist, United Ability 

As Robert grew more comfortable in his role, his own strengths stood out to his coworkers. Chef Daniel, one of Robert’s coworkers, quickly recognized his reliability.

“He’s one of the most reliable people on our team and brings such a good attitude every day. When I first met him, I knew I wanted to keep him around.”

Chef Daniel, Robert’s coworker

2. Individuals build relationships + communication skills

United Ability’s Employment Services equip individuals with skills for the workplace while connecting them with employers. After someone is hired, United Ability assists with onboarding, training and workplace questions. As employees gain confidence, job coaches gradually step back while remaining available when needed.

Building relationships with coworkers is also key. Copeland works to ensure Robert knows who he can approach with questions, helping establish workplace connections that continue after formal job coaching ends.

According to his manager Michael, Robert’s ability to communicate, collaborate and ask thoughtful questions has made him an excellent teammate.

“He knows exactly what he needs to do in the workplace, knows how to work with others, and asks relevant questions. He’s an incredible communicator, which is a very important skill to have. As a teammate, I couldn’t ask for one better.”

Michael, Robert’s manager

When I asked Robert what he likes most about his job at UAB St. Vincent’s East, his answer was simple: “Everything!”

3. United Ability supports rock star employees like Robert

Courtney Hertlein, United Ability’s manager of employment services, said these partnerships benefit employers, too. Employees with disabilities bring dedication, enthusiasm and consistency to their teams, while meaningful work builds independence and career skills.

“In my experience from working with individuals with disabilities and employing them, they bring lots of joy and lots of heart into pretty much any team that they are put on. Most of the time, they become long-term hires because they maybe haven’t had the opportunity to work at other places before. It makes a huge difference in their lives and their ability to be independent.”

Courtney Hertlein, Manager of Employment Services, United Ability

United Ability encourages local businesses to explore hiring individuals with disabilities and connect with its employment services team. The organization works with employers on onboarding, training and workplace expectations and offers disability etiquette training to help teams better understand disability inclusion.

“From what I’ve found, individuals with disabilities are one of the most loyal communities there is—always motivated and excited to come to work and do their best.”

Courtney Hertlein, Manager of Employment Services, United Ability

For Robert, hands-on experience and job preparation helped him move into a role where he can put his skills to work every day. His experience reflects the value of recognizing individual strengths, equipping employees to succeed and building workplaces where people with disabilities can contribute their talents.

Learn more about United Ability’s impact in Birmingham + how employers can partner with United Ability’s Employment Services.

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