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Nhung Le, UWCA — Nhung has worked at UWCA for three years. (Nathan Watson / Bham Now)

Nhung Le is a first-generation college graduate who loves her two little sisters, Birmingham Botanical Gardens and helping her community.

Having a servant’s heart, her job at United Way of Central Alabama (UWCA) allows her to directly serve others. Keep reading to see why she loves her role.

Meet Nhung Le

Nhung Le, UWCA in Birmingham — Nhung Le (Nathan Watson / Bham Now)

Nhung was born and raised in Birmingham, where her mom emigrated from Vietnam in the 1980s.

She went to the University of Alabama at Birmingham (UAB) for her bachelor’s degree in social work, and now she’s back at her stomping grounds to get her master’s in social work.

After graduating in 2021, she landed a job at United Way Area Agency on Aging (UWAAA).

Here, she works as a Call Specialist in the Aging and Disability Resource Center (ADRC).

“I really am happy to work with the Area Agency on Aging at United Way, because they serve my community.”
Nhung Le, Call Specialist, Aging and Disability Resource Center, UWCA

About United Way Area Agency on Aging

The ADRC provides information, counseling and referrals to different assistance programs for seniors and people with disabilities in Jefferson County.

Here’s a rundown of Nhung’s role as a Call Specialist:

Write an assessment of callers’ needs + concerns
Connect clients to agencies in the community
Refer people to programs they may qualify for

In addition to communicating with callers all day, Nhung heads the language access subcommittee for UWCA’s Diversity, Equity, and Inclusion (DEI) committee.

“I’m passionate about other people having access to language services and programs, especially if they’re looking for government assistance—that’s complicated to go through and a lot of people have limited English-speaking abilities.”
Nhung Le, Call Specialist, Aging and Disability Resource Center, UWCA

How United Way is helping Nhung grow her career in Birmingham

When I spoke with Nhung, she couldn’t help but share how incredible her coworkers and mentors are.

In the three years she’s been at UWCA, the support she’s received from them has never wavered.

“The people here are like family. I have opportunities to chat with others and collaborate with them. I meet with my mentor quarterly and talk about goals I want to develop.

I work in an entry-level field as a specialist, but I hope to grow into management. They’re already teaching me how to become management material. I get so much support from my supervisors and their caring makes my job easier.”
Nhung Le, Call Specialist, Aging and Disability Resource Center at UWCA

Work for an organization that makes a difference. Apply for a job at UWCA today.

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