Compliance Manager

Join a mission-driven team that’s transforming lives across our community!

We’re looking for a passionate, people-centered professional who thrives on helping others, building strong relationships, and ensuring programs make a measurable impact. In this role, you’ll bring your human services expertise and communication skills to the forefront as you work closely with clients, partners, and fellow team members to deliver high-quality services and maintain strong grant compliance.

If you’re organized, self-motivated, and eager to use your talents to support meaningful change, this is your opportunity to shine. With a blend of fieldwork, collaboration, and data-driven evaluation, every day offers the chance to make a difference-and grow your career in the process. Step into a role where your skills matter, your contributions are valued, and your work truly makes an impact!

Responsibilities

• Monitor program performance goals and program certifications/accreditations for CI&P
• Coordinate quarterly quality reviews of programs through QIprocess to enhance services and meet funding requirements
• Manage outcomes dashboard
• Complete seat audits of programs to ensure grant requirements are being met
• Review and manage customer satisfaction surveys and propose service delivery adjustments and training to enhance services
• Ensure direct execution and modification of program operating policies to support objectives related to the delivery of services, risk management, quality control, and fiscal compliance
• Review programmatic outcomes and fiscal grant performance and provide feedback/corrective action steps to program management
• Knowledge of all CI&P services and programmatic requirements
• Assist with program audit prep and accreditation prep
• Other duties as assigned

Knowledge & Skills

Excellent communication skills

Solid working knowledge of human services and grants management and programs

Computer proficiency with Windows, Word, Excel, and Outlook applications Organized, self-motivated, and goal oriented

Ability to work with a team

Education/Experience

Bachelor’s degree in social service field or similar (BS, BSW, BA, etc.)

A minimum of 5 years of direct client service/case management experience and grant compliance experience preferred.

Requirements:

Valid Alabama driver’s license

Reliable transportation

Proof of automobile insurance commensurate with State law

Background checks to include but are not limited to criminal record and drug screen Normal office environment with occasional after-hours work and some travel required