Administrative Assistant

Description

Join a Mission‑Driven Team Making a Real Impact!
Step into a dynamic role where your organizational talent, people skills, and passion for community engagement truly matter. As our Administrative Coordinator, you’ll be the heartbeat of our volunteer and donor operations—crafting clear communications, supporting key projects, and keeping our mission moving forward with precision and heart. If you love juggling meaningful tasks, thrive in a collaborative environment, and want to contribute to the transformative work of United Way, this role is your chance to shine. Bring your attention to detail, customer service excellence, and goal‑oriented mindset—and help us change lives every day!

Responsibilities

Administrative support includes:

• Oral and written communication with volunteers and donors
• Database management
• Report preparation for staff and volunteers
• Preparation of mailings
• Proofreading documents
• Collation of meeting materials
• Filing
• Phone reception
• Customer service
• Project management
• Other duties as assigned

Knowledge / Skills

• Computer proficiency with Microsoft Office applications
• Strong administrative and clerical skills (maintaining donor files, typing, answering phones, mail merges, purchase orders, email, postage machine)
• Experience working with a CRM database or equivalent
• Ability to draft and edit memos and letters
• Excellent phone communication skills
• Ability to perform effectively in a team environment
• Strong customer service and interpersonal skills
• High level of organization
• Self‑motivated and goal‑oriented
• Good listening skills
• Attention to detail and strong time‑management abilities
• Able to establish priorities and work with multiple tasks
• Genuine interest in the United Way mission
• Other duties as assigned

Education

Associates or Bachelor’s degree preferred.

Experience

3–5 years of experience in an administrative role preferred.