Outreach Specialist, Priority Veteran

Website United Way of Central Alabama

Serve as the specialist for all Priority Veteran outreach activities and landlord recruitment.


  • Recruit prospective veteran clients through outreach to all sectors of the community to include faith-based, community–based, healthcare, and local governments
  • Effectively communicate the Priority Veteran program to prospective clients, landlords and community
  • Prescreen potential clients for program eligibility and connect non-eligible clients with other community resources
  • Create case records for veteran clients served by non-SSVF grants
  • Conduct client satisfaction survey and aftercare calls
  • Represent Priority Veteran at community groups and homeless coalitions including but not limited to the Central Alabama Veterans Collaborative
  • Identify, develop, and maintain a resource directory for program participants
  • Develop a monthly outreach plan and ensure a timely implementation of the plan and documentation of all outreach activities
  • Build a network of landlords available to rent affordable units to veterans by reaching out to property managers, realty companies and private owners
  • Host landlord appreciation/recruitment events
  • Demonstrate a thorough knowledge and understanding of the PV and SSVF program guidelines and veteran homelessness
  • Participate in Community Initiatives’ Continuous Quality Improvement Plan
  • Other duties as assigned


Knowledge & Skills

  • Proven knowledge of and experience with U.S. military preferred
  • Working understanding of the U.S. Veteran’s Administration Supportive Services for Veteran Families (SSVF) program
  • Knowledge of and experience with Veterans Administration programs
  • Excellent interpersonal communication skills
  • Excellent computer skills to include Microsoft and database
  • Able to work as team member and independently 

Education/ Experience     

Bachelor’s degree in social work, counseling, or a related field; military experience preferred, combination of education and experience considered


  • Valid Alabama driver’s license, reliable transportation and proof of automobile insurance commensurate with State law
  • Cell phone
  • Background checks to include criminal record, drug screen & TB testing
  • Available to work weekends or evenings for special events or as needed
  • Travel to and from sites as needed and appropriate.

To apply for this job email your details to resumes@uwca.org