Outreach Specialist, Priority Veteran

Website United Way of Central Alabama

Job Summary          

Serve as the specialist for all Priority Veteran outreach activities and landlord recruitment.


  • Recruit prospective veteran clients through outreach to all sectors of the community to include faith-based, community–based, healthcare, and local governments
  • Effectively communicate the Priority Veteran program to prospective clients, landlords and community
  • Prescreen potential clients for program eligibility and connect non-eligible clients with other community resources
  • Create case records for veteran clients served by non-SSVF grants
  • Conduct client satisfaction survey and aftercare calls
  • Represent Priority Veteran at community groups and homeless coalitions including but not limited to the Central Alabama Veterans Collaborative
  • Identify, develop, and maintain a resource directory for program participants
  • Develop a monthly outreach plan and ensure a timely implementation of the plan and documentation of all outreach activities
  • Build a network of landlords available to rent affordable units to veterans by reaching out to property managers, realty companies and private owners
  • Host landlord appreciation/recruitment events
  • Demonstrate a thorough knowledge and understanding of the PV and SSVF program guidelines and veteran homelessness
  • Participate in Community Initiatives’ Continuous Quality Improvement Plan
  • Other duties as assigned


Knowledge & Skills

  • Proven knowledge of and experience with U.S. military preferred
  • Working understanding of the U.S. Veteran’s Administration Supportive Services for Veteran Families (SSVF)
  • program
  • Knowledge of and experience with Veterans Administration programs
  • Excellent interpersonal communication skills
  • Excellent computer skills to include Microsoft and database
  • Able to work as team member and independently

Education/ Experience     

Bachelor’s degree in social work, counseling, or a related field; military experience preferred, combination of education and experience considered


Valid Alabama driver’s license, reliable transportation and proof of automobile insurance commensurate with State law

Cell phone

Background checks to include criminal record, drug screen & TB testing

Available to work weekends or evenings for special events or as needed

Travel to and from sites as needed and appropriate.