Dining Room Manager

Website Somerby at St Vincent's One Nineteen

To apply for this job email your details to ckatterjohn@somerbyliving.com

POSITION TITLE: Dining Room Manager

FLSA STATUS: Hourly/Non-exempt

DEPARTMENT: Dining Services

SUPVR TITLE: Dining Service Manager

Position Summary

The Dining Room Manager supervises and trains all staff ensuring that the highest quality of service is maintained.  Takes responsibility for making sure communication takes place daily. Greets and seats members and guests in the restaurant. Serves as an additional staff person in the event there is a shortage. The Dining Room Manager supports the Dining Services department’s mission of delivering quality service at all times.

 

Essential Responsibilities

Essential ResponsibilityTime Interval
Assure restaurant is maintained to high standards:  proper table settings, placement of flatware, glasses, napkins, condiment dishes, and vases, table linens clean and properly placed.Daily
Handle reservations.  Greet and seat members and guests promptly, courteously, and in an orderly manner.Daily
Demonstrate positive member relations and community’s quality care and service standards to members, families, and guests.  Maintain positive, cheerful attitude at all times.Daily
Assist servers, refresh water and drinks as needed; assist in clearing and resetting tables as needed.Daily
Complete daily attendance log noting number of members attending each meal and number of guest meals. Completes 2 week employee schedule and formats menus for Assisted Living and Memory Care.  Print menu’s no less than two days out.Daily
Record special meals/parties and report to billing personnel OR M.O.D.Daily
Post diagram of restaurant floor plan noting server station assignments and job duties.Daily
Prepare for and work special functions.  Records and delivers sandwiches for One Nineteen Wellness daily.As needed
Log member complaints and requests. Shows professionalism by keeping all private conversations with residents and managers confidential.Daily
Follow sanitation and safe food handling guidelines.Daily
Use Point of Sale system accurately with minimal errors.  Completes Cleaning assignment check outs at the end of each shift.  Documents any deficiencies and follow up with supervisor.

 

Daily
Perform other duties as assigned.  Attend in-service classes and staff meetings. i.e. side work per section; also functions & eventsDaily/As needed

 

Minimum Job Qualifications

Level of Education
High school diploma or equivalent (GED)
Technical or Professional License(s)/Certification(s)
Level of Experience
At least 2 years of related work experience

 

 

General Knowledge/Skills/Abilities
Ability to read and write, follow written and oral instructions and communicate effectively in English.  Ability to work with the elderly in a courteous and friendly manner, demonstrating patience and compassion.  Ability to perform duties with consideration for residents’ rights at all times and demonstrate integrity and discretion in the care of residents and in handling their health information.  Excellent interpersonal skills.  Polished appearance.
Technical Skills
Ability to safely handle food in accordance with facility policies and procedures, as well as all state and federal regulations.

 

Inside-Outside Work Contacts

Primary contacts are with co-workers, supervisor, members, and guests.

 

Supervision 

The position falls under the direct supervision of the Restaurant Manager.  The position is required to direct and/or supervise other employees.

 

Physical/Environmental Demands

Physical/Sensory
On a daily basis, throughout the workday: Must be capable of sitting, standing, walking, climbing stairs, reaching, turning, bending, stooping, crouching and kneeling, reaching over the head, grasping with both hands, and fine manipulation.  Must physically be able to lift up to 40 pounds unassisted.  Must have normal eyesight or use corrective lenses to attain normal eyesight.  Must have three-dimensional vision and ability to judge distances and spatial relationships so as to see objects where and as they actually are.  Must be able to recognize colors.  Must be able to hear and distinguish between normal tones and be able to perceive the nature of sounds.  Must be able to exchange ideas by means of the spoken word as well as engage in activities to convey detailed or spoken instructions to other workers accurately, loudly, and/or quickly.  Must have normal sense of touch and smell.
Work Environment
Works in well-lighted, well ventilated building.  Must be able to tolerate occasional exposure to dust, fumes, odors, water, etc., as well as some noise.  When outside, must be able to tolerate exposure to weather, fluctuations in temperature (hot, cold), wet and/or humid conditions.  Subject to frequent interruptions.  Subject to hostile or emotionally upset individuals.  Must be willing to work, when necessary, beyond normal working hours and on weekends, as well as in other positions as necessary.
Risk/Safety
The position requires limited exposure to risk to physical and/or mental health and safety (i.e., physical assault, communicable disease, etc).
Exposure Classification
Work related tasks assigned to this position involve the potential exposure as classified in Category II by the Occupational Safety and Health Administration (OSHA).  See the facility Exposure Control Plan for potential exposure classification and standard operating procedures for individualized tasks.

 

This position may include access to Protected Health Information (PHI) as defined within the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rule.  PHI refers to individually identifiable health information that is transmitted or maintained in electronic media or any other form or medium.  Under the direction of the Privacy/Security Officer, employees who have access to PHI will receive training on the requirements of the Rule and the Somerby at St. Vincent’s One Nineteen health information policies and procedures.  Employees who violate the requirements of the HIPAA Privacy and Security Rule are subject to discipline, up to and including termination.

To apply for this job email your details to ckatterjohn@somerbyliving.com