Customer Service Representative I

Birmingham, AT&T

Website AT&T

To apply for this job please visit www.att.jobs.

Customer Service Reps can make up to $16.76 per hour; which equals to a
yearly salary of $34,866.00 per year; bring your verifiable experience
and education to the table to sweeten the deal. At this location there
are additional monthly financial incentives currently available to you
when you meet your sales goals and check all boxes on your performance.
AND, currently, employees can earn an additional average monthly incentive of $437.50 based on performance. 
BUT,
there is more, you receive an automatic pay increase every 6 months of
active service up to top pay!  Base pay + incentives; your future with
AT&T is looking bright.
As a AT&T employee you’ll receive a 50% employee discount on the following:
· Wireless devices, accessories & service
· AT&T internet & fiber
· AT&T phone (formerly U-verse Voice)
· DIRECTV NOW
· DIRECTV (including Free HBO & NFL Sunday Ticket)
· Savings on travel, apparel, electronics, automobile and gym membership
Do you like helping people get the most out of the technology they love? 
Then
you’ll love being a member of our customer service community. Our call
center representatives are the front line of our company, offering
solutions, identifying opportunities and serving millions of customers –
one at a time.  Being courteous, being professional, and having product
knowledge is what it takes to handle customer concerns.

The goal?

Help
customers and provide them with solutions. We’ll get you started by
providing paid on-the-job training and resources. On our team, you’ll be
an important part of shaping our customer experience – from setting up
new accounts, to answering questions and actively listening for
opportunities to expand and deliver great services.
Responsibilities?
Answers
inbound call from customers with billing issues, technical issues, or
general questions regarding service. Assists customers questions and
concerns on all products and services offered by the Company.
Coordinates with all sales channels for retention efforts on existing
customer base. May sell all products and services offered by the
Company.  May help collect past due balances or take payments from
customers who have been disconnected. Processes credit applications and
activates service.

To apply for this job please visit www.att.jobs.