Accounts Receivable Representative

EBSCO Industries

Website EBSCO Industries

EBSCO can be found in a wide range of industries. All together, we are more than 20 diverse companies employing nearly 6000 people worldwide.

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EBSCO Industries, headquartered in Birmingham Alabama, was founded by an entrepreneur who was passionate about honoring our commitments to our customers, rejecting the status quo, and seeking to continuously improve our team. We continue to operate that way today, with a passion for our people and our businesses succeeding together. EBSCO has a variety of businesses that are within 5 different industries including Information Services, Publishing, Manufacturing, Real Estate and Insurance Services. We hire passionate people, driven to grow, because we know the success of EBSCO depends on the long-term success of our businesses and our teams.

The AR Representative will be responsible for overall fiscal maintenance of a set of EIS and GOBI accounts. Responsibilities include collections prioritized by management, managing customer records related to billing, invoicing and sales and use tax, posting payments, trouble shooting, balancing, customized reporting, reconciling and other duties as assigned. In addition, this individual will communicate with customers and EBSCO offices around the world via phone and email to fulfill requests for assistance and information related to accounting and budgeting. This representative will be required to demonstrate measurable efforts to collect payment and will be required to meet objectives via key performance indicators including but not limited to days in arrears, cost of capital, and days sales outstanding.

The ideal candidate will possess very good computer skills, superior communication and people skills, will have the ability to use common sense and logic together with training and experience to make decisions, will adapt quickly and pleasantly to change, and will work well under pressure in a team environment.  This person must have excellent organizational skills and the ability to prioritize tasks. Excellent attendance is required.

Basic Qualifications:

HS diploma or equivalent
4+ years’ experience in an office environment communicating with external individuals using phone and email
2+ years of A/R and friendly collection experience
2 years’ experience using Microsoft Word, Excel, and Outlook

Preferred Qualifications:

Previous experience within EBSCO

Experience using SAP accounting software
Experience with multiple currencies and exchange rates
High school, college, or technical courses in business or accounting

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Birmingham 

Job Segment: ERP, Real Estate, SAP, Technology, Sales

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